Omega Support

The Support Team at Omega Foundry Machinery are able to provide technical assistance on the entire range of Omega equipment. You can contact our highly trained support engineers by phone or by e-mail, where you will reach our dedicated support team support@ofml.net for assistance and advice.

 

Our Services include:

  • Training - Dedicated operator, maintenance or technician training packages available
  • Prioritised Breakdown Service - Omega Support will prioritise breakdowns to get your equipment up and running again in the least amount of time and disruption to your operation
  • Pre-Planned Service Visits - Omega are able to offer worldwide bespoke tailored packages and one off planned service visits to all of our customers, we can include:
    • Full written report and diagnosis of faults
    • Servicing and fitting of parts to all Omega equipment
    • LEV surveys and testing to European legislation
    • Conveying pipe line surveys reporting on useful life without stripping down the pipes, this is ideal to prevent unexpected breakdowns
    • Optimisation of Omega equipment to ensure you are getting the very best performance, up time efficiency
  • Remote Support - Omega Support can offer two levels of remote access to your equipment:, contact us and we would be happy to discuss your individual requirements in detail